WooCommerce

Chatwoot is an open-source and cloud-based customer engagement platform. It allows users to manage various customer conversation channels from a single interface, enhancing relationship building and customer satisfaction. This platform serves as a self-hosted alternative to Intercom and Zendesk, empowering organizations with the tools needed for effective communication.

Channels: Web chat, WooCommerce, Shopify, Email, Facebook Messenger, Instagram, SMS, WhatsApp, Telegram, Line, Slack

Integrations: Dialogflow, Rasa, FullContact, Clearbit, Calendly, Stripe

Pricing: starts with Hacker plan from $0 per calendar month (constrained to maximum of 2 agents)

Flow XO is a user-friendly and feature-rich AI chatbot platform that enables users to build code-free online chatbots swiftly. It offers various features to capture leads and interact with customers seamlessly across multiple channels. This platform provides extensive integrations and the ease of creating chatbots, making it an ideal solution for businesses looking to enhance customer engagement.

Channels: Twitter, WooCommerce

Integrations: 46elks, AgileZen, Adobe Document Cloud, Base, BigCommerce, Buffer, CallFire, Campfire, Capsule CRM, Chatter, ClickSend, Closeio, Constant Contact, Eventbrite, FLG, Follow Up Boss, Formstack, FreshBooks, GitHub, Google Calendar, Google Contacts, Google Sheets, Google Tasks, Help Scout, iDoneThis, Intercom, Jira, JotForm, Knack, Leankit, LinkedIn, Mad Mimi, MySQL, OneNote, Pipedrive, PipelineDeals, Pivotal Tracker, Streak, Stripe, SurveyGizmo, Teamwork, Toggl, Toodledo, UserVoice, Webmerge, Zendesk, Zoho

LLMs: OpenAI

Pricing: free plan then Standard plan from $25 per month

Free trial: yes, 14 days